End user acceptance of technology has been identified within COMIT and Fiatech as a critical factor that affects the success and failure of mobile IT projects. Despite increasing awareness of the business benefits, the construction industry still lags other industries with respect to realizing the full commercial potential of mobile IT. One problem is the fragmented and dynamic nature of the supply chain within construction projects, which leads to transient work teams and barriers to cultural change. This project will use a case study approach to analyze the adoption and diffusion (or lack thereof) of innovative mobile IT within the construction industry. The project will identify key barriers and enablers involved in the process of mobile IT being introduced within the industry. These barriers and enablers will relate to user, technology, process, and organizational issues. A detailed analysis will identify both success factors and potential barriers for each case study.
The result of this work will increase the success rate for expensive IT projects. The project will provide direct business benefits such as improved processes, increased organizational learning, retention of skilled staff through training, and attracting high caliber staff to address skills shortages.
A presentation was made at the Fiatech Technology Conference & Showcase in Phoenix in 2011. The report will soon be published and there are plans for an online resource of project deliverables.
Dr. Andrew May, Loughborough University (UK)
Construction Opportunities for Mobile IT (COMIT) and Loughborough University
The deliverables will include detailed analysis of case studies, which then can be used to develop best practice guides for use by the construction industry.